Communication
Official channel for support, legal requests and subscription questions
Support and Request Handling
All requests are logged through form/email channels. When applicable, we issue a ticket ID so your request can be tracked transparently.
info@datafin.appBusiness Identity and Transparency
Brand name: Datafin. Legal seller details used for payment and invoicing are displayed on checkout and invoice screens.
Response Timeline
- General support: first response typically within 1-2 business days.
- For cancellations within the first 3 days, refunds are initiated after one-click cancellation from the profile subscription page.
- After day 3, cancellation keeps access active until period end and prevents the next renewal charge.
- Privacy/KVKK requests: handled within legally required response windows.
Send a Message
You can contact us directly for order, refund, privacy and technical support questions.
info@datafin.app